Frequently Asked Questions
How do I book an appointment?
You can book directly through our online booking system at any time. It is recommended to book at least 2-3 weeks in advance to secure your preferred time.
Do you take walk-ins or late minute appointments?
No, we work by appointment only to ensure every client receives our full attention & care.
Where are you located?
We are a home based nail salon, located less than 10 minutes away from Tahmoor Woolworths. You will receive our address 24 hours prior to your appointment.
What days/times are you open?
Our availability is released monthly and we generally have 4-5 appointments Monday-Friday & every Third Sunday. All times are subject to change.
Sun-Mon: 8am, 11am, 2pm, 5pm
Tue-Thu: 7am, 10am, 1pm, 4pm & 7pm.
Fri: 7am, 10am, 1pm, 4pm
You can use our booking site to see what appointments we have left.
What are your prices?
Our prices can be found on our booking system.
Do I have to pay a deposit/booking fee?
Yes! In order to secure your appointment, you must pay a 50% non-refundable booking fee. All booking fees are strictly non-refundable under all circumstances. You can read more about our booking policies here.
Please read the Nails By Paris policies prior to booking your first appointment!
How can I pay for my appointment?
You must use your card for the initial payment on our booking site.
The final payment is required at the end of your appointment – which will include the total cost, minus the booking fee made from the initial booking.
The following are available:
- PayID/Direct Deposit
- EFTPOS
- Cash
How long will my appointment take?
The duration of your appointment varies & is outlined when booking your appointment. Most appointments take 1.5-2.5 hours depending on the service & your desired nail art. Things such as previous nail enhancements, damaged nails, longer nail lengths, sensitive skin/cuticles, product lifting, fidgeting & other factors can all impact your service time.
How should I prepare for my appointment?
- Wash your hands prior to your appointment.
- Arrive with bare nails (or ensure you are booked for the relevant removal)
- Avoid applying lotions or oils beforehand
- Ensure you have discussed your design with us prior to the appointment
What is the difference between Builder Gel, Hard Gel & Gel-X
Structured Gel Manicure
A medium viscoscity gels that go directly over your natural nail & come in a variety of shades. Depending on your lifestyle, Builder Gel (BIAB) or Hard Gel will be applied to your natural nails.
This service is ideal for weak and brittle nails and those looking to grow their natural nails.
No extra length is added but these services add strength to the nail, allowing them to grow with protection. This service is also suitable in assisting nail biters to end their habits.
Gel-X Extensions
This service is for those wanting to add length to their natural nails. Gel-X is odourless, light weight and applied using gel.
So, which one is right for me?
For thin and brittle nails or those with nail biting habits, we recommend a structured gel manicure to assist in the growing process. If your nails are relatively strong, then either service would suit you!
Can I bring a friend, family, child or animal to my appointment?
As we are a small home based business, we DO NOT have the space to allow for additional guests or animals. Our nail appointments focus on you and your nail needs. If you bring a guest to your appointment, your appointment will be immediately cancelled with no refunds provided.
How often do I need to get my nails infilled or removed?
For structured gel (Builder & Hard Gel), it is recommended to infill your nails every 2-3 weeks. Gel-X needs to be soaked off at each appointment, and this is recommended every 2-3 weeks.
If you leave your nails on for 4+ weeks, you will be more prone to breakages, chipping and lifting. This is because the weight of the nail enhancement is unbalanced and shifts to the end of the nail. Life happens, so if you can’t get into the salon, please book a rebalance rather than an infill for structured gel (gel-x is still a soak off).
Will builder gel damage my nails?
Like other nail products, builder gel is made to be put on your natural nails. Through proper application and removal procedures, your nails should never be damaged or hurt.
Other factors such as heavy chemicals, picking/peeling your nails, using your nails as tools or submerging them in water for extended periods will all impact the state of your natural nail.
What nail art tier do I choose?
There’s so many options when it comes to nail art! You can look at our Pinterest page for more inspiration, read our nail art guide or send us a dm with your inspo to discuss further!
Can I get my nails done if I have nail damage or an infection?
If you are concerned about your nail health or damage prior to booking, please dm us. We will ask for a photo of your nails so we can better assess if we can service you. If there is a fungal infection or other contraindications present, we will not be able to service you and highly advise seeing a doctor for a better prognosis.
I still have nails on from another salon, can you still do my nails?
We offer foreign removals from $25-$60 which means that we can remove your old set before continuing with Nails By Paris products. This service will increase the appointment time as we don’t know what products we are working with. We will not infill others over other technicians work.
What are the benefits of a dry (waterless) pedicure?
Dry pedicures are a more sanitary way to clean up and exfoliate your feet by eliminating the water. The technician can easily identify calluses and dry skin and exfoliate using a highly specialised technique. Nails are also porous meaning they absorb water and whilst soaking, they expand. This means that when they shrink and dry out, the polish is more likely to chip.
Do you offer gift vouchers?
Yes! We currently offer digital vouchers which are available to purchase on our booking site.